Shipping & Returns

Returns Policy

If you are not satisfied with a product you ordered, please Contact Us with your order number and details about the product so we can work with you to make it right. We will respond quickly to resolve any and all concerns.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Gels are only shipped throughout the 48 contiguous states. We apologize for any inconvenience.

IMPORTANT FOR NON-US CUSTOMERS: Your local government may charge import duties or custom clearance fees. Please check your local policies before ordering.